Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Shirlé Strategies, LLC, doing business as Shirlé Strategies ("we," "us," or "the Platform"), including our website, member dashboard, AI Coach, Live Sessions, and Pulse community features (together, the "Service"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. What the Service Includes

The Service includes, and may in the future include additional features such as:

• A library of business coaching books and interactive modules (checklists, worksheets, decision guides);
• An AI Coach chat feature, My Next Moves, Ask Shirlé, and a guided Strategy Decision Tree;
• Live Sessions (broadcasts, panels, and interactive rooms), free or included with certain membership tiers, or available for individual purchase;
• Paid membership tiers offering expanded access to the above; and
• Pulse, a community feature where members may submit questions, observations, and trend reports that may be aggregated into anonymized, non-identifying community/geographic signals.

3. Accounts

You must provide accurate information when creating an account and are responsible for all activity under it. You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. Notify us immediately of any unauthorized use of your account.

4. Memberships, Purchases, and Billing

Some content requires a paid membership (billed monthly) or a one-time purchase. All payments are processed by PayPal; we do not store your full payment card details. Memberships renew automatically each billing period until canceled. You can cancel anytime from your Account page — cancellation takes effect at the end of the current billing period, and you keep access until then. All payments are final and non-refundable; see our Refund Policy.

5. The AI Coach

The AI Coach is an automated feature powered by third-party AI models (currently Anthropic) that generates responses based on your inputs and account context. It is a coaching and educational tool, not a licensed professional.

The AI Coach is not an attorney, accountant, tax professional, or financial advisor. It does not provide legal, tax, licensing, or regulated financial advice, and nothing it says should be treated as an individualized professional recommendation for your specific situation. Always consult an appropriately licensed professional before acting on legal, tax, or regulated financial matters.

6. Pulse and Community Content

Pulse lets members submit content (text, and optionally photos or short videos) that may be shown to other members and, once approved through our moderation process, may contribute to aggregated, anonymized community trend and geographic signal data shown on the Pulse map and dashboard. Community activity shown through Pulse is a signal reflecting what members are reporting, not a verified fact, and we make no representation as to its accuracy.

By submitting content to Pulse, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use that content in connection with operating and promoting the Service. You represent that you have the right to submit anything you share, including any photo or video. We may moderate, edit the display of (e.g. anonymize), or remove any submission at our discretion, including automatically via AI-assisted moderation.

You agree not to submit content that is:

• Defamatory, harassing, hateful, or vulgar;
• Spam, or posted by an automated or coordinated inauthentic account;
• A genuine emergency — Pulse is not a substitute for contacting emergency services; or
• Someone else's personal information shared without their consent.

7. Intellectual Property

The books, modules, videos, and other original content we provide are owned by us or our licensors and are provided for your personal, non-commercial use as a member. You may not copy, redistribute, or resell them without our written permission.

8. Prohibited Conduct

You agree not to misuse the Service — including attempting unauthorized access, interfering with its normal operation, scraping content at scale, impersonating another person, or using it for any unlawful purpose.

9. Termination

We may suspend or terminate your access to the Service if you violate these Terms. You may stop using the Service and cancel your membership at any time.

10. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. We do not guarantee any particular business outcome from using the Service. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

11. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date. Continued use of the Service after a change means you accept the updated Terms.

13. Contact

Questions about these Terms? Contact us at email us.